Resolved -
The bottleneck effecting the Core Traffic Inspection & Decryption Proxy (TLS Termination Layer) has been cleared, and operational service has been restored.
For further support, please contact support through your SLA-dedicated chats, or available web portals. No data has been lost.
Thank you for your patience.
May 20, 16:30 GMT+00:00
Identified -
We’ve identified a network bottleneck in our Core Traffic Inspection & TLS Termination Layer. To mitigate potential impact and restore optimal performance, we're temporarily taking this component offline for maintenance.
During this time, you may experience: - Slightly elevated latency - Intermittent TLS connection issues for some services
Our team is actively working on the fix and will restore full functionality as quickly as possible.
Thank you for your patience
May 20, 13:25 GMT+00:00